Business Intelligence

Have you ever wondered where the billions of bytes of information generated daily by companies and users are stored and what are they used for? Welcome to the information age. The data handled by companies is critical and confidential. That is why we must know what possibilities we have, and which one best suit our […]

Digital Execution solutions by Alfa beyond Consulting

Our Digital Execution solutions offer an answer to the challenges generated by the COVID 19 Alfa Beyond Consulting supports organizations to adapt to the contingencies derived as a result of COVID-19 crisis. In that sense, and keeping up with previous posts, we make available to our clients all our capabilities in digital execution. Alfa Beyond […]

Next Generation Process Automation 2nd part

Integrated process automation in the age of digitization (2/2) As we mentioned in our previous article, we present the summary of the results obtained from last year’s “Next Generation Process Automation” study by Horváth & Partners. A total of 180 decision-makers from twelve industries in five countries were interviewed. The experience of the survey participants […]

Next Generation Process Automation

Integrated process automation in the age of digitization (1/2) Automation, robots and artificial intelligence are associated with current and future solutions for process automation in companies. The survey  “Next Generation Process Automation” made by Horváth & Partners examines the different characteristics of software robots for process automation, their current and future significance, the expected savings potential and the challenges in the context […]

Improving After Sales efficiency

Technical services are normally labor-intensive. The key to increasing efficiency is to optimize the quality of the service and the cost structure. It is therefore essential to achieve an optimum orientation of middle management in how they supervise these teams, which are usually off-site. There is often a great deal of improvement to be made […]

Key aspects to a successful cost reduction program

Sometimes, and for many different reasons, companies consider the opportunity to conduct a global cost reduction program. This is a useful initiative, even after budgetary reductions by area and department. However, these programs often fail to develop their full potential for improvement. The causes are often more related to the approach and execution of the program […]

After-sales relationships as a competitive advantage

We are in living in the golden years of service; every organization needs to transform itself to provide unique and competitive services in order to survive. Historically, the relationship between a company and its clients pivot around the company’s core product(s); however, the global business climate demands a more customer-centric view. Therefore, more emphasis is […]

Applying Management System concepts in a wide range of activities

The application of Management System concepts to the development of any activity can substantially improve its efficiency and results. To that end, these are some elements that should be considered: – Forecast. Estimate in advance, applying reasonable and practical criteria, the scale of activity and its expected evolution, understanding the factors that should drive it. – […]