Business Intelligence

Have you ever wondered where the billions of bytes of information generated daily by companies and users are stored and what are they used for? Welcome to the information age. The data handled by companies is critical and confidential. That is why we must know what possibilities we have, and which one best suit our […]

Digital Execution solutions by Alfa beyond Consulting

Our Digital Execution solutions offer an answer to the challenges generated by the COVID 19 Alfa Beyond Consulting supports organizations to adapt to the contingencies derived as a result of COVID-19 crisis. In that sense, and keeping up with previous posts, we make available to our clients all our capabilities in digital execution. Alfa Beyond […]

Next Generation Process Automation 2nd part

Integrated process automation in the age of digitization (2/2) As we mentioned in our previous article, we present the summary of the results obtained from last year’s “Next Generation Process Automation” study by Horváth & Partners. A total of 180 decision-makers from twelve industries in five countries were interviewed. The experience of the survey participants […]

Next Generation Process Automation

Integrated process automation in the age of digitization (1/2) Automation, robots and artificial intelligence are associated with current and future solutions for process automation in companies. The survey  “Next Generation Process Automation” made by Horváth & Partners examines the different characteristics of software robots for process automation, their current and future significance, the expected savings potential and the challenges in the context […]

Design Thinking Workshop with ESADE MSC students

Yesterday, April 10th, over 50 students form the ESADE MSc came to our Barcelona offices and took part in a Design Thinking workshop we had prepared for them. The purpose of this interactive workshop was to enable the students to learn the fundamentals of Design Thinking to improve organizational performance and was run by Alfa […]

Innovation and digitization in the Healthcare industry

Written by: Joaquim Grau, Manager at Alfa Consulting The world of health is rapidly changing, adapting to the new habits and roles of patients, professionals and health services. On the one hand, a greater empowerment of patients has been developed in the decision making with regard to their treatments. On the other hand, the consolidation […]

How to build an optimized CX organization

Written by Anna Vilatarsana and José Buch Based on North Highland White Paper “Optimizing your costumer experience-focus: An actionable guide”   It is not new, as the legendary management guru, Peter Drucker once said, “The purpose of business is to create and keep a customer”, and even there are multiple strategic priorities, we need to […]

Alfa Consulting hosts the 5th YPN international Training

This week Alfa Consulting hosted the 5th YPN (Young Professionals Network) international training with the topic “Design Thinking and Innovation“. The two day training took place in Barcelona with the participation of other seven CWW partner firms: Oresys (France), Horváth & Partners (Germany), Key to Way (Korea), S. Point (China), Bonfiglioli Consulting (Italy), Twynstra Gudde (Netherlands) […]