The transformation of the after-sales service model

The advent of new technologies enables us to transform our value proposal, maximizing income and reducing total operational costs. After-sales is a significant sphere of activity for many companies, and one that can generate value and optimize long-term customer relationships when properly carried out. The emergence of the IoT and digital conversion have brought about […]

How Digital is transforming the relationship between car manufacturers, dealers and customers

Automotive Groups have recently started to engage in large digital transformation programs triggering major internal changes to fill the gap with other “customer-oriented” industries. Almost all Automotive Groups now have digital departments, with generally strong communication within the digital transformation and the customer approach. The customer approach topic is in fact a real challenge for […]

World Class Maintenance Approach + Industry 4.0

Maintenance is a key success factor in industrial business operations. It has a direct impact on the whole manufacturing system, product quality, and production costs. However, many factories take a reactive maintenance approach which ultimately has negative impacts on performance and results. For this reason, we are glad to share with you “Lean World Class […]

Enabling the Value of Time

Autonomous driving will change the automotive industry and mobility as we know it.  New transport systems and transport options are being developed already. And because of this the experience of traveling alone in one’s own autonomous vehicle will also fundamentally change.  The idea that the time spent in a vehicle can be used for a […]

Why the right tools and processes are important!

 Contractors are the key and major work force in all projects in the Oil & Gas sector. The challenges in this sector are tremendous (fluctuation of energy prices, environmental specifications, political pressure) and in order to continue growth and transformation companies need to ensure their ability for renewal. It is therefore appropriate to rethink the […]