Beyond the Pill – Perspective

In times of technological quantum leaps and increasing patient demands, drugs alone are becoming an insufficient answer against the background of holistic and complex medical approaches. This is resulting in the appearance of services going, ‘beyond the drug’, which provide the opportunity for better health outcomes, competitive advantages and new business models. At this intersection […]

Enabling the Value of Time

Autonomous driving will change the automotive industry and mobility as we know it.  New transport systems and transport options are being developed already. And because of this the experience of traveling alone in one’s own autonomous vehicle will also fundamentally change.  The idea that the time spent in a vehicle can be used for a […]

Why the right tools and processes are important!

 Contractors are the key and major work force in all projects in the Oil & Gas sector. The challenges in this sector are tremendous (fluctuation of energy prices, environmental specifications, political pressure) and in order to continue growth and transformation companies need to ensure their ability for renewal. It is therefore appropriate to rethink the […]

White Paper: Perspectives on Contractor Management

Contracting third party companies for operational fulfillment is an increasing practice and despite the advantages this management practice offers, Contractor Management still remains a major headache for many companies. Why should I care about Contractor Management? A significant part of the budget of any company is in the hands of third parties and increasing with the […]

Why does Contractor Performance Management matter?

Contractor Performance Management is a significant lever to add value to your company’s operations. Today, a significant portion of operating expenses is paid to externals such as suppliers and/or service providers (for simplicity called “contractors” in this post). Therefore, steering Contractor Performance by proactively managing the collaboration has a significant potential for improving service quality […]

Improving After Sales efficiency

Technical services are normally labor-intensive. The key to increasing efficiency is to optimize the quality of the service and the cost structure. It is therefore essential to achieve an optimum orientation of middle management in how they supervise these teams, which are usually off-site. There is often a great deal of improvement to be made […]

The right Contractor Operating Model – a Win-Win Model

A well-balanced contractor operating model is key to significantly reducing costs and risks associated with outsourcing. Many current contractor operating models stimulate a perverse vicious cycle, leading to additional costs for both the contractor and the contracting company. When not correctly managed, there is a transfer of operational and management inefficiencies of the contractor, through […]