How to prepare yourself for Digitization in After-Sales
Jordi Zaragoza, Partner
Luis Montalban, Consultant
The digital revolution is impacting the after-sales market, bringing both challenges and opportunities. Organizations realize that digitization is the way forward to deal with all the changes occurring within the after-sales market.
But, what do you need to know to be prepared for these changes? We’ve gathered five important considerations to help established after-sales organizations be prepared and press ahead with their digital transformation journey.