Integrated process automation in the age of digitization (1/2)

Automation, robots and artificial intelligence are associated with current and future solutions for process automation in companies. The survey  “Next Generation Process Automation” made by Horváth & Partners examines the different characteristics of software robots for process automation, their current and future significance, the expected savings potential and the challenges in the context of implementation.

There are currently four classes of software robots designed to automate business processes:

• Robotic Process Automation (RPA)
• Cognitive Automation
• Digital Assistants
• Autonomous Agents

In our next article we will show you the results of the survey and the quantified impacts.