Next Normal (III): Power lines of the new business model in the Next Normal

Following up on our previous posts on the Next Normal, we want to share the power lines that we at Alfa consider a priority for review in order to change a business model.

The Next Normal will lead to changes in business, operational, and governance models, based on the new environment we find ourselves in.

What has to change in company business models? Is it customer service, contact, relationships, or commercial activity?,…. At Alfa we have defined the Power lines to be considered for change.