At Alfa Consulting we enhance the global efficiency of companies by assessing their operation maturity and by executing definite plans.
Steps of the Operations Maturity Model (OMM):
1) We compare the current situation of an operation (commercial, industrial, etc.) with a reference operational model.
2) We determine the lines of action to take in order to achieve the established goals.
3) In some cases, we apply a set of equivalent or similar operations in other parts of the world in order to establish a comparison between them.
Data of expected results
- Improvement of technician productivity: 15% – 20%.
- Increase of on-site monitoring and supervision: 12% – 40%.
- Increase of the contribution margin of the business area: 6,5%.
- Increase of productivity of sales representatives: 15% – 45%.
- Increase of sales: 10% – 16%.
- Decrease of complaints stemming from commercial activity: 45%.
- Increase of productivity of maintenance teams: 15 – 50%.
- Increase of team availability: 5% – 8%.
- Reduction of maintenance costs: 7% – 20%.